Shipping & Returns Policy
Effective Date: March 10, 2025
Shipping Policy
At Zestifica, we aim to deliver your orders efficiently and securely. Below, you’ll find information on our shipping rates, processing times, and order policies.
Shipping Rates & Delivery Times
We partner with Printify’s Rocktomic to fulfill supplement orders. Shipping rates are calculated based on product type and order quantity.
Shipping Rates for Supplements (USA Only)
Product Type | First Item | Additional Items | Estimated Delivery |
---|---|---|---|
Supplements (30 - 90 capsules) | $4.49 | $1.99 each | 2 - 5 business days |
Gummies | $5.49 | $1.99 each | 2 - 5 business days |
Other Supplements (Creatine, Pre-Workout, BCAA) | $6.49 | $3.99 each | 2 - 5 business days |
For a full list of shipping rates, visit Rocktomic Shipping Rates.
Order Processing
- Orders are processed within 1-3 business days before shipping.
- You will receive a tracking number once your order is shipped.
- We currently ship only within the United States.
Lost or Delayed Packages
If your package has not arrived within 10 business days of the estimated delivery date, please contact us at info@zestifica.com.
We are not responsible for delays due to carrier issues, weather conditions, or incorrect shipping addresses provided at checkout.
Returns & Refunds
Due to the nature of supplements and consumable products, we do not accept returns or exchanges unless the item arrives damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 7 days of delivery with:
- Your order number
- A clear photo of the damaged or incorrect item
- A description of the issue
We will review your request and, if eligible, provide a replacement or refund.
Refund Policy
- Refunds are only issued for incorrect, damaged, or lost orders.
- Refunds will be processed to your original payment method within 5-10 business days after approval.
Price Changes & Modifications
We reserve the right to adjust shipping rates and terms. If changes affect your order, we will provide notice before processing your next purchase.
Contact Us
If you have any questions about our Shipping & Returns Policy, please contact us:
Zestifica
5740 N Carefree Cir #120-71
Colorado Springs, CO 80917
Email: info@zestifica.com